OVERhang's Youth Climbing Program Cancellation Policy

Cancellation by the client:

  • Since there are a limited number of spots in our youth programs, we do not provide refunds once the program is underway for people that wish to drop out part way through or that miss a session.
  • If you have special circumstances, please approach the owner.  No guarantees, but a credit might be considered.

Cancellation by OVERhang:

  • Before sessions begin: if we have to cancel the whole program ourselves because of a provincial health order or if we don't have enough registrations, or something happens to a coach, etc, then we do provide a full refund if the sessions haven't yet begun.
  • Part way through a program: we offer a prorated refund or credit.